When it comes to customisations of Dynamics CRM, AX, NAV, basically all Microsoft business products, less is better than more. For that reason so many heavily customised Dynamics systems failed in past years. Please remember Less is Better than More when you customise your system.
It is big lesson for the whole Microsoft Dynamics community, isn’t it?
If you really need customise heavily your system please always
- ask you client why it is required,
- prioritise all customisations
- control all changes – change control
- please don’t promise too much
- and never ever don’t say it easy
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